What Data We Collect and Why
When you create an account, we collect your name, email address, mobile number, and the payment method you register — whether that is DANA, OVO, or GoPay. We use this to verify your identity, process deposits and withdrawals, and keep your account secure. Transaction records tied
-
1
to your e-wallet are stored to resolve disputes and meet any applicable reporting obligations under local law. We do not sell your personal data to third parties. We may share limited data with payment processors — such as the wallet provider handling your GoPay or OVO
-
2
transfer — strictly to complete the transaction you initiated. Where you browse inside the lobby, your session activity is logged to improve page performance and flag unusual access patterns. You can withdraw consent for non-essential data processing at any time by contacting our support team. Data
-
3
retention periods depend on the type of record: account registration data is held while your account is active, while transaction logs may be retained for a longer period as required by applicable regulations in supported regions. Access to all stored data is restricted internally on a
-
4
need-to-know basis.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.